Fisher College of Business

SUPPLY CHAIN MANAGEMENT

Executive Education

Who Should Attend

The seminar is designed specifically for executives who are striving to achieve cross-functional integration within their organization and with key customers and suppliers.

Program Overview

The Supply Chain Management Program is a week-long seminar that focuses on how to implement The Global Supply Chain Forum framework. We also offer customized programs that specifically meet your organization's needs. The program teaches the implementation of the eight essential business processes that comprise the GSCF Supply Chain Management framework. These processes must be implemented cross-functionally and with key customers and suppliers in order to create the maximum value for customers, shareholders and other stakeholders. It also includes a session on the GSCF partnership model that is being used by major corporations to structure relationships with key customers and suppliers.

The GSCF Supply Chain Management Framework

Increasingly, supply chain management is being viewed not as a business function but as a business approach used to transcend traditional functional boundaries. Supply chain management is the integration of key business processes from end user through original suppliers, that provides products, services, and information that add value for customers and other stakeholders. It focuses on the management of the relationships between firms in the supply chain. Because these relationships can be complex, all business functions need to be involved.

Executives from leading-edge companies and researchers from the Fisher College of Business at the Ohio State University worked for fifteen years to develop the supply chain management framework and the processes presented in this Program. We view supply chain management in the context of total business rather than within a single function such as logistics or manufacturing.

The key business processes are:

* Customer relationship management
* Supplier relationship management
* Customer service management
* Demand Management
* Order fulfillment
* Manufacturing flow management
* Product development and commercialization
* Returns management

Customer relationship management and supplier relationship management form the linkages in the supply chain and the other six processes are coordinated through these linkages.

The framework described in this book and taught in our seminars is built on eight key business processes that are both cross-functional and cross-firm in nature. Each process is managed by a cross-functional team, including representatives from finance, marketing, logistics, production, purchasing, research and development, and sales.

For more information on the supply chain management framework and the eight essential supply chain management processes presented in this Program, please visit the Supply Chain Management Institute website at: http://scm-institute.org/.

Upcoming Events

Click on the dates for specific program information and on the cities for general location information.

Dates
Locations
Remarks

June 17 - 20, 2008

Auckland, New Zealand

In collaboration with University of Auckland Business School

September 15-19, 2008

Cranfield, England

In collaboration with Cranfield University

September 22-26, 2008

Columbus, Ohio

This event is held at the Blackwell

April 27-May 1, 2009

Ponte Vedra Beach, Florida

This event is held at the Hilton Garden Inn

May 18-22, 2009

Cranfield, England

In collaboration with Cranfield University

August 10-14, 2009

Columbus, Ohio

This event is held at the Blackwell

October 12-16, 2009

Cranfield, England

In collaboration with Cranfield University

Registration

You may register by fax, telephone, or online. Prompt written confirmation of registration will be sent. Program class size is limited, and registrations will be accepted on a first-come, first served basis.

Contact Information
Program Director
Program Information

Douglas M. Lambert, PhD
The Raymond E. Mason Chair
in Transportation and Logistics
Fisher College of Business
The Ohio State University
2100 Neil Ave., Rm 506
Columbus, OH 43210
Tel: (614) 292-0331
Fax: (614) 292-0440

Shirley Gaddis
Assistant Director
The Global Supply Chain Forum
The Ohio State University
2100 Neil Ave., Rm 506
Columbus, OH 43210
Tel: (614) 292-0331
Fax: (614) 292-0440

 
The Ohio State University Fisher College of Business