Initiative for Managing Services
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Welcome to the
Initiative for Managing Services
The Initiative for Managing Services, (IMS), was created in 2004 to address the increasing importance of service issues in today's business environment. IMS supports faculty and student research on service management issues, organizes training programs for executives from the service industry and ensures that cutting-edge service curriculum is developed for the Fisher College Business. Please explore the links below to find out more about the Initiative for Managing Services.
Current IMS News
4th Annual IMS Fall Symposium Tuesday November 6, 2007on Retention: People, Customers, Profitability to view and register: http://fisher.osu.edu/programs/executive-education/current-programs/ims-fall-symposium
IMS Director wins Columbus American Marketing Association Marketing Educator of the Year Award 2006
About IMS
Click for more information about why IMS was created, and a detailed description of the IMS Mission.
Advisory Board
Click here for a link to our Corporate and Faculty Advisory Board members.