Category: MBOE Sessions
In Fisher’s Master of Business Operational Excellence program, we just completed the “Gate One” review of our students, the first of four evaluations they undergo. Gates are the points where students are assessed based on the progress they have made on their capstone project. Coaches and faculty follow a rubric that assesses students for their growth as lean thinkers and how they are applying the principles they learned in the classroom and from the gemba to their own organization.
Value stream mapping has been widely used in the manufacturing industry to understand flow.
MBOE Sessions, Toyota Production System, Healthcare, Problem Solving, MBOE, MBOE Healthcare, Operations
With the theory of value stream mapping internalized, our MBOE program’s health-care cohort traveled to Ohio State’s Wexner Medical Center while the industry cohort headed to Center for Operational Excellence member Tosoh USA Inc. A key step before launching a value stream mapping exercise is to go to the gemba.
Google “value stream map” and you’ll get about 5 million hits. You can read as much as you want on it, but the only way to truly learn is by doing one – and in my experience, you learn more with each new map. Learning to See, co-authored by lean guru John Shook, gave our MBOE students this past week a prime on the value stream map, and in class, they learned much more about the five components to one: Customer, Supplier, Process Steps, Process Metrics and Information Flow.
The MBOE program trains our students to be leading problem-solvers in their organization by providing the tools they need and, more importantly, teaching the behavior that creates lasting change. This week, we started handing out the tools.