Since the 2008 recession, organizations are pushing their research and development departments to the brink, seeking the same, or greater, levels of innovation at the same, or lower, amounts of funding. At the same time, an unprecedented level of connection across the global supply chain has brought competition to a frenzied peak, pushing companies to | Read more…



A retired U.S. Navy captain with a fascinating turnaround story and a leading researcher in organizational change are set to headline the Center for Operational Excellence’s third-annual Leading Through Excellence summit in April 2015. COE Executive Director Peg Pennington announced on Sept. 26 that the following speakers are booked to present at the three-day event, | Read more…



For two methodologies that can drive efficiency and change inside an organization’s information technology ecosystem, Lean and Agile seem to raise a lot of questions as well. Is it an either-or proposition? (No.) Are they one and the same? (No.) Is there a way to leverage both to improve IT effectiveness? (Absolutely.) The Center for | Read more…



Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? Center for Operational Excellence Associate Director Tom Goldsby is | Read more…



Steering an organization toward operational excellence comes with internal and external headwinds, and next month’s quarterly COE seminar is tackling two critical ones with the help of its featured presenters. Kicking off COE’s Sept. 26 seminar at 10:30 a.m. is Rubik Babakanian, senior vice president and chief procurement officer at hard drive manufacturer Western Digital | Read more…



Adding to the continued growth and diversity of the Center for Operational Excellence, specialty fashion retailer Nordstrom Inc. has become its newest member. Seattle-based Nordstrom was founded as a shoe business in 1901 and has grown into one of the leading specialty fashion retailers in the nation with more than 250 stores and a vibrant | Read more…



by Steve Lundregan I spent more than 30 years with a large insurance company, and during my tenure our leadership spent a great deal of time on “how:” How to execute, how to sell, how to get better, how to manage IT. One thing we rarely did, though, was ask why we were in business | Read more…



A longtime Cardinal Heath employee who’s a familiar face at Center for Operational Excellence events has been presented with the company’s highest honor. Dublin, Ohio-based Cardinal Health, a COE member since 2006, this spring announced that Charlotte Click, manager of manufacturing planning, was one of four winners of the Robert D. Walter Founder’s Award. The | Read more…



The Center for Operational Excellence at The Ohio State University Fisher College of Business is continuing to expand its membership roster with the addition of a specialty plastics maker based in the Cincinnati area. Mason, Ohio-based Clopay Plastic Products has joined the COE, becoming the center’s 36th member. Clopay makes specialty plastic films used in | Read more…



Much of what we do at the Center for Operational Excellence involves outreach and professional development with industry, but we’re proud to support our fantastic students at Fisher College of Business as well. This week, we honored four first-year MBA students headed into their second year at Fisher with scholarship funding from COE and an | Read more…